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Customer Care Center

A smile starts from the proper care...

SMILE have a very clear attention to our customers, we have put our big efforts into taking care of your trip and even more than that for caring other details before, on your tours and after your tours.

Privacy and Site Security

Booking online involves trust. We take this trust very seriously. The security and confidentiality of your personal information is our highest priority. Read more »»

Vietnam Travel Tips

What you should and should not do in Vietnam. How to get a Visa. Vietnam Airlines flights and travel regulations. Your concerns are addressed here. Read more »»

Vietnam Tours Newsletter

Register with SMILE Newsletter, which is packed full of interesting and exciting regular features, travel tips, competitions, great give always, reviews, recipes, tales from the trails and heaps more! We also have brilliant specials to save you loads of money ! Read more »»

Terms and Conditions

What are included in our packages? What is not included? What about payment and deposits? Read more »»

Best Price Guarantee !

We have the best price due to our 'direct & big buy' with our suppliers, we guarantee that our price is the best, and if you found other competitors offers the same price and same quality, we will refund the differences to you!

We are not the cheapest! and if you are looking for the cheapest priced tours, please try the others.

FAQs on SMILE Vietnam Tours

Your question may already have been asked. We compile our answers to your queries about the Website, our travel packages, Vietnam travel conditions, and more.…Read more »»

Testimonials & Feedback

See what others say about us or send us your feedback. Read more »»

You Can Always Contact Us for Help

Live!Chat, please to chat with our Vietnam Tour Experts, scroll up to the top banner, on the left.

To send us your Vietnam trip requests or questions, please click here »»

Or you can always call us at our head office free for our help!


27, Ngo 12, Ly Nam De street, Hanoi, Vietnam
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Thank you Smile Travel for making our holiday to Vietnam so wonderful, hassle-free and relaxing with lots of fun and your staff is really helpful and always smiling!
Steve Johnson, UK
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Vietnam Short Tours
Hanoi city tour 1 day
Craft villages 1 day
Halong bay 2 days
Sapa trekking 3 days
DMZ tour 1 day
Danang - Hoian 1 day
Dalat trek 2 days
Saigon city tour 1 day
Cao Dai - Cu Chi 1 day
Saigon – Mekong 2 days
Vietnam Package Tours
Northern Highlights 9 days
Active North 14 days
Southern Highlights 8 days
A Glimpse of Vietnam 17 days
Vietnam Grand Visit 25 days
More inside »
Vietnam Specialised Tours
For Vietnam special offers, discounts & promotions
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