some commonly asked questions by our travellers
travelling Vietnam with us, if you do not
find your questions for your Vietnam tours
here, please contact us, we will get back
to you as soon as possible.
When is the best time to travel Vietnam?
climate and temperature are varied and different
between regions. So there is no best time
to travel Vietnam or any time is the best
time to travel to Vietnam. You could travel
Vietnam all year round. At any time of the
year, climate is good in some regions while
not so good in some other regions. You can
always select a suitable tour.
Who is my guide?
A: We have
a strong and multilingual guide team coming
from all regions of the country. They are
chosen for their professionalism, rich knowledge,
commitment, personal ties with the country
and region and ability to inspire and communicate
with you. They will be your dedicated friends
during and after your trip. Many of our
customers still exchange email with them
long after their trip.
What about our meals and transportation?
A: We try our
best to provide you a good selection on
meals as well as safe and comfortable means
of transportation. You can find information
on meals, transportation, etc. in the “How
we travel” section following the detail
itinerary of each tour.
Are there any hidden cost you do not mention?
What about tipping?
A: No, there
are no other costs. Our price covers everything
except personal expenses. Generally, tipping
is not compulsory. If you are satisfied
with your guides, drivers, a small gratuity
is an appropriate way in which to show appreciation
It is safe to travel Vietnam?
A: Many may
think Vietnam is unsafe to travel. But the
fact is quite different, generally Vietnam
is safe. However, you should exercise caution
and use common sense to avoid incidences
of personal misfortune. But do not worry,
our guides will advise you what is “do
and don’t” case by case.
What about medical insurance?
A: It is advised
that travelers should have some form of
medical insurance before arriving in Vietnam.
Although there are several international
medical clinics in Hanoi and Ho Chi Minh
City, generally the country still lacks
adequate medical care for serious illnesses
and injuries, especially in other areas.
Therefore, we advise that travelers have
sufficient cover for emergency medical care
as a precautionary measure.