Tours and Travel
are adding more value rather than cutting down
the price !
it is important to keep a good branding for a
long operation in tourism - the passion to travel
and show Vietnam to people world wide. But it
is even more important for us to understand you
and your holiday, it is one time to Vietnam to
relax and experience new culture, people, customs,
life styles...so the name of our company SMILE
has the meaning for everyone for you, us and the
The current situation
Vietnam is newly open to foreign travellers, but
very soon after the very first group in the 90s,
there has been competition among the tours agents
here in Hanoi, Danang, Saigon... names of tour
operators are copied, and of course many of the
tour programs are also copied, everyone is the
same and does the same stuff.
The prices are being cut down, you can find many
day trips, excursions or even all inclusive package
tours to see all Vietnam at the very cheap prices,
sometimes it is even really dirty cheap that bring
people to a very disappoiting experience, loosing
the fine and friendly image of Vietnam. Some of
the names are Sinh Cafe tours, Open tours, Open
Tours Buses... have had many complaint from tourists
and travellers, you might need to look at the
Tree of Lonely Planet to find out more
information about this.
It is a travel experience
not just a touring service of car, bus and boat...
There are lots of tour offers now available on
the Internet, travel agents in the big cities
like Hanoi, Hue, Danang, Saigon....but very few
of them are doing real travel products, they are
copying from other well-known tour operators,
then they put the services together like bus,
boat, train....all in one package and does not
care what are going to happen, even worse than
that they do not conduct the tour themselves but
merely sell them to others so you do not know
who you are going with....
So what we do to make
Customer orientations: Start with a thorough knowledge
of the customers.
Products Planning: This is a
very important part of our tour, without this,
our tours will not going to the top Vietnam tour
Tour Operators: One of our tour
experts will take care of you from the time you
request, plan your holiday to suit your needs
and expectations.....you will deal with one responsible
expert from first to the end of your Vietnam vacation.
Thank you for being with us so
far, for more information about us - a
top Vietnam Tour Company, please click
here to learn more.